Either balance in cash/credit ledger is not sufficient to set-off the liability or the-GST error

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Just now I filed GSTR-3B for the month of August 2017. As a fresher, it gave me some hard time. Let me share..

To create a payment challan, I opened Challan page in new Tab. It helped me to fill IGST, SGST and CGST values without any error by looking at the GSTR-3B submitted details. After creating challan, I couldn’t make payment using Online payment option as my Browser’s Adaware Ad block plugin was blocking Net banking site from loading. If the bank’s net banking page is not loaded in the first attempt, it will not work even after a refresh. Hence I was forced to create a new challan and try after disabling the Ad blocker plugin. Anyhow after making the payment, I clicked on the redirect button and I was able to verify the amount in cash ledger. How to offset was the next question.

Whenever I tried, I got error “Either balance in cash/credit ledger is not sufficient to set-off the liability or the amount declared to be utilized from cash/credit ledger is not…”
This was due to a silly mistake. I tried to fill the amount in the second column (near to the liability amount) rather than entering in the Cash column. It should be filled under “Tax paid in Cash” column and not under ITC column as my whole GST was paid through Net Banking.
After offsetting the liability with the cash balance, I was able to file it using “File GSTR 3B with EVC” button.
So please don’t forget to disable your popup blockers before attempting online payment from GST portal and also to offset amount under Tax paid in CASH column after making the payment.

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